Take 5 with Kelsey Ramsden

This week started with a smashed cell phone, which put me behind the eight ball work wise. But I decided to honour my commitment to attend a breakfast meeting with Mompreneurs London on Thursday – and it was well worth the effort.

This month’s speaker was Canadian businesswoman Kelsey Ramsden.

Kelsey Ramsden

Canadian business maven Kelsey Ramsden was this month’s featured speaker.

This mother of three was named Canada’s Top Female Entrepreneur by Profit and Chatelaine magazines in 2012 & 2013. She has founded and run everything from a construction company to a monthly play subscription service, holds an MBA from the Ivey School of Business, and is an in-demand business coach and speaker. And that’s the extreme Coles Notes version of her resumé.

See why I went?

Instead of simply presenting a prepared talk, Kelsey took questions from the audience. She answered with a refreshing mix of candor, humour and no BS honesty.

My journalism ears pricked up. Instead of taking conventional notes, I began to jot down newsworthy quotes.

In no particular order, here are my top five takeaways from Kelsey Ramsden:

On the biggest lesson learned as a business woman:
“Check your ego”

On developing a marketing strategy: 
“Move the closest people closer to the line.”

On selecting an online marketing platform:
“Human interaction converts best.”

On launching a speaking career:
“Learning how to speak is a different skill set from having something to say.”

On time management:
“To find time, steal it from somewhere else. The world will not end if your laundry does not get done.”

Words of wisdom for the week ahead!

What is the best business advice you’ve ever received? 

Nicole Laidler is passionate about helping people achieve success by helping them share their stories with the world. See what she’s been up to at Spilled Ink Writing & Wordsmithing. 

The six numbers you need to know about social media

One of the things I love most about being a copywriter and content consultant is getting to work with fantastic people – like the team at Elm Hurst Inn & Spa and Idlewyld Inn & Spa.

We’ve worked hard over the years to boost the Inns’ social media profiles, with active accounts on Facebook, Twitter, Pinterest, and Instagram, in addition to a monthly blog.

social-1319756_960_720

So much social media…so little time!

But I confess – it’s been a bit of a learn-as-you-go process! I’m not a big believer in growing an on-line audience through boosted posts, paid advertising, or ‘like and share’ contests. My philosophy has always been that it’s better to speak to a smaller group who are actually interested in what you have to say than to shout to a crowd who couldn’t care less.

So, I was delighted to hear London Social Media Coach Geoff Evans say practically the same thing at a recent seminar I attended with Elm Hurst front desk manager (and fellow social media administrator) Michael Willemsen.

I’m not going to share Geoff’s insights and tips to get your social media rocking, because that’s his job…but I will reveal six numbers he shared that you must know if you’re running a business with a social media profile.

target-1955257_960_720

Knowing these numbers will help you stay on target with your social media.

15
When it comes to social media, Facebook still rules the roost. Canadian users spend an average of 15 hours a month reading, posting, and sharing their stories.

That compares to the 15 minutes a month most people spend on LinkedIn.

51 
If your business is in London Ontario, there are 51 million Facebook users within driving distance of your front door.

30
Facebook is getting middle-aged spread, with most users now aged between 30 and 49. If you’re going after the kids, you’ll find them on Instagram or Snapchat – until the next big thing launches.

65
Facebook is also going gray. The fastest growing demographic on Facebook is people aged 65 or older. Think retirees with lots of spare time, and grandparents wanting to stay in touch with family and friends.

20
Congratulations! You’ve got a lot of fans! But if you think they’re all tuned in to every post, think again. Thanks to the Facebook news feed algorithm, only 20% will actually see what you’ve got to share. (So don’t worry too much about repeating yourself.)

50
Most people on Facebook follow 50 pages. That’s a lot of posts, which is why Facebook does its best to edit your news feed based on previous interactions. Hence the rise of click-bait. But that’s a blog for another day.

What is your biggest social media challenge? 

Nicole Laidler is a story-based copywriter, marketing & website copywriter, content consultant and blogger based in London, Ontario. See what she’s been up to at Spilled Ink Writing & Wordsmithing. 

My year of transformation

If there’s one word that sums up 2017 to date, it’s transformation.

Life as I knew it unraveled last November with the end of a 17-year relationship. By the end of 2016 I was settled into a new home and facing an unexpected future as a single mom. It felt a bit like jumping off a cliff – a mix of fear, exhilaration and the hope that I would eventually land in one piece.

cliff

I took a huge leap of faith….and jumped!

I decided to embrace the ride.

In March I attended a 3-day Business Mastery event, led by Colin Sprake of Make Your Mark. (Thank-you Sarah Clarke of Mompreneurs London for bringing Colin to London last year.)

The business and personal growth conference was exactly what I needed.

The event made me realize how much I love writing, and that I deserve to give myself the opportunity to continue helping others share their stories with the world.  Much to my own surprise, I signed up for MYM’s 12-month Business Mastery program, and have started to put some much-needed structure around my writing business.

It’s a work-in-progress and will be for a while, but I can already feel an internal shift as I grow from being a mom-who-writes into a female entrepreneur who provides a valuable service through her words.

You’ll see some of these changes already reflected on my website. Spilled Ink Writing & Wordsmithing now has a Vision and Mission Statement, and a clearly defined purpose.

Later that month, I also attended Joie Gharrity’s workshop on branding and marketing for women. (Thank-you Susan Jacobs for the nudge!) Gharrity flew in all the way from California to share her expertise and to encourage everyone in the room to “shine in our own spotlight.”

Joie Gharrity and Susan Jacobs

The amazing Susan Jacobs (l) brought Joie Gharrity (r) all the way to London to share her expertise.

I left with a new tribe of friends, some fantastic new ideas, and some new-found confidence about how I can better present myself to the world both in-person and on-line. It’s also a work-in-progress!

So here I am, one-third of the way into 2017. The sun is finally shining, and birds are building a nest on my new front porch. I still don’t know what the future will bring, but I’m doing my best to welcome change and enjoy the journey.

What word sums up your year so far?

Nicole Laidler is a story-based copywriter, marketing and website copywriter, content consultant and blogger based in London, Ontario. 

 

5 Networking Tips for Dummies (like me)

I’m not a big believer in making New Year’s resolutions. But this year, life threw me a curve ball. Let’s just say that I’ve been turfed from my comfort zone, and the time has come to set a few professional goals for the year ahead.

Getting out of my (home) office and building my professional network is at the top of my list. Since that’s a bit vague, my goal for 2017 is to attend one networking event or professional development session each month.

The only problem is, I’m a bit of an idiot when it comes to making the most of networking opportunities. Luckily, I know I’m an idiot. But back in September I attended a conference for women entrepreneurs where business coach Susan Regier spoke about just this topic.

susan-regier

Susan Regier is a successful marketing & business coach, content writer, and speaker. 

So as a reminder to myself, here are five tips that I took away from her presentation:

Set a Goal 
We all live busy lives. So be clear about what you want to get out of the event before you even set foot through the door. Do you want to meet a specific individual? Build professional knowledge? Or make a work connection? How will you introduce yourself? What will you ask others? The key, Susan says, is to be prepared.

Leave Your Friends at the Door
Susan points out that you’ll never meet new people if you spend the entire night chatting with your friends. Force yourself to walk the room and introduce yourself to someone new. This is your chance to expand your horizons – don’t waste it!

Find Common Ground
Networking events are not the place to make a sale. Rather, they are an opportunity to make a genuine connection with a stranger. Susan suggests looking for common ground by asking things like: Where did you grow up? What is your favourite travel destination? Do you play any sports?

Give Value
According to Susan, the best way to get value is to give value. That means being willing to help others without expecting anything in return.

Make a Great Second Impression
Everybody knows that first impressions count. But whatever happened to the follow up? If you make a connection with someone you’d like to build a relationship with, Susan says it’s crucial to reach out and make a second great impression.

Note to self: Work on your second impression! 

I’ll be attending my first professional development / networking event of 2017 later this week.

Wish me luck!

Nicole Laidler is an award-winning copywriter and feature writer and the owner of Spilled Ink Writing & Wordsmithing. When she’s not out on an interview or crafting copy she can usually be found walking her Newfoundland dog or trying to keep warm at her son’s hockey games. 

 

Shine the Light – A Sister’s Story

November is Shine the Light on Woman Abuse month in my home town of London, Ontario. I was recently asked to write a story about this year’s campaign – which put me in touch with Lynn Blackburn.

Lynn’s sister, Paula Gallant, was murdered by her husband in 2005, shortly before their daughter’s first birthday.

paula-gallant-small

Paula Gallant is being honoured as part of this month’s Shine the Light on Woman Abuse Campaign.

Many people think it must be difficult to interview people who have lost a family member or friend. But I have found the opposite is usually true. Most people are eager to speak about a loved one – to share stories and let others know how that person made a lasting impact on the world they left behind.

Lynn was no different. Unfortunately, I couldn’t include most of what she told me in my newspaper article. So she gave me permission to share our interview through my blog – in honour of her sister, Paula – and all women who experience women abuse.

What would you like Londoners to know about your sister, Paula Gallant?

Paula was a woman who loved every aspect of her life and lived each and every day to the fullest. She had an incredible smile, kind heart, generous spirit and a wonderful sense of humor.  She had a presence when she walked into a room and people just naturally gravitated towards her positive and energized personality.

Her sweet baby was the brightest joy in her life and her love and commitment to her family and friends was evident in all she did.

Paula was a born educator and her passion for culture and adventure was always incorporated in her daily teachings, both in and out of the classroom. In life she touched the hearts of many and in death, her legacy has left meaning and purpose.

Why did your family decide to honour her memory by taking part in this year’s Shine the Light campaign?

It is so important for people to realize Paula could have been their daughter, sister, friend, their children’s soccer coach or the lady at the grocery store. Men’s violence against women does not discriminate and no one is immune.

We need to help people understand this is a real issue in our communities and our family could never have imagined it happening to us, to our sister, but it can and it did.

It is also important to understand there are cases where physical abuse does not exist, such as Paula’s case.  They were no warning signs, no known triggers, no ability for her to understand or predict the risks.

Although Paula’s voice was physically silenced through murder, our participation in events like this give Paula a voice, in the hopes that we can help drive change and perhaps save a woman’s life.

What would you like Canadians, both women and men, to know about women abuse?

The statics pertaining to intimate partner violence and physical and sexual abuse in Canada are staggering.

Prior to Paula’s murder, we had no understanding of how prevalent men’s violence against women was nor would we have known there were so many agencies, organization, professional and volunteers working tirelessly to try and end violence.

Unfortunately, it took a personal experience for me to fully understand the scope of this issue and that we all have a role to play in working as a society to end this.

All women deserve to live freely and peacefully without abuse. I would challenge both men and women to ask themselves, if this was their daughter, their sister, what would they do different than they are today? My hope is that if we can create a zero-tolerant society against drinking and driving, then I have to believe that one day women will live peacefully and freely without men’s violence and abuse.

You can read my story on the London Abused Women’s Centre (LAWC) 2016 Shine the Light on Woman Abuse Campaign here.

If you or someone you know needs help, visit the LAWC website.

 

How to generate more news coverage for your upcoming arts event

As some of you may know, I have covered the London and area classical music scene for more than a decade, writing regular music columns for several different publications over the years: Scene, ArtScape, The Beat, and most recently Eat Drink.

And as my deadline approached this month, I once again found myself wanting to bang my head on my computer screen. Why? Because several sources were simply not responding to interview requests.

septoct-eatdrink

I currently write The Classical Beat column for Eat Drink magazine.

As a freelance classical musician turned freelance writer, I’ve been on both sides of the divide. I know that artists live busy lives and often juggle multiple jobs just to make ends meet. I know that most arts organizations can’t afford to splash out on expensive advertising campaigns. And I’ve heard the complaints about the lack of news coverage given to local arts events.

I don’t want to paint everyone with the same brush. Some arts organizations are fantastic to work with. Others, not so much. This blog is directed towards those in the second category, as well as anyone looking to see your name – and news – in print.

Have a website, and keep it up to date
In 2016, there’s really no excuse not to have a decent website. Whether you’re an individual performer or a larger ensemble, it’s simply an investment that you can’t afford not to make.

office-625893_1920

People won’t find you if you don’t have a website….

It’s equally important to keep the information current, and to ensure that it’s accurate. Don’t forget to include contact information. (And if your website uses a contact form, make sure it actually reaches an inbox that someone checks!)

Friendly tip: Websites like Eventbrite now make it easy for anybody to sell tickets online. If you’ve got an upcoming concert, why not set up an account and link it to your own site?

Make a media list, and keep it up to date
Pay attention to who is covering the arts in your area, and make a media list. Don’t rely on generic info@ email addresses – who knows where they go? Try to find contact information for the individual reporters.

Friendly tip: Most newspaper websites list individual contact information…you just have to find it. Try scrolling to the very, very, very bottom of the Home Page. That’s where they like to hide the link to the Contact Us page. When in doubt, don’t be afraid to pick up the phone to ask for a reporter’s contact information.

magnifying-glass-450691_960_720

Do some detective work to track down the emails of individual reporters.

Then, when you’ve got an upcoming event, let the media know. A formal news release is great, but a friendly email with some key information can also do the trick.

Give enough lead time and understand the news cycle
It’s the first week of October, and I just filed my November / December Classical Beat column. I’ll soon start working on a story that won’t be published until Spring 2017. That’s why it’s so important to get your information up on your website as soon as possible. I can’t cover your upcoming concert if my story was filed last week.

Having said that, most newspapers will only cover your event the day of, or if you’re lucky, the day before. Same goes for radio and television.

Respond to interview requests
There’s nothing worse than sending out interview requests and leaving phone messages that are never returned. (Other than finally hearing back two weeks after the story has been submitted.)

We’re all busy…but please respond quickly so we can find a mutually-convenient time to chat. If an email interview works better, just let me know and I’ll send my questions along. Please don’t make me chase you, or have to stalk you on Facebook….

Be prepared
Have the list of repertoire ready, as well as the names of any special guests. If you’ve got bios, send them along. High resolution photographs? Even better!

Take some time to think about what you’d like the public to know about your event. If you think you’ll be nervous during the interview, jot down some notes. If the reporter doesn’t ask about something important, just go ahead and tell them. And if you go blank and forget a crucial detail, send a follow-up email.

If you’re an artist, or part of an arts organization, what challenges do you face getting the word out? 

Nicole Laidler is a London, Ontario based freelance writer and copywriter and the owner of Spilled Ink Writing & Wordsmithing. 

My stop-and-go summer

The summer months can be challenging when you’re a freelancer who works from a home office and the mom of a busy 10-year-old. Throw in home renovations, a steady stream of house guests and a dead laptop, and the regular summer juggling act gets thrown into high gear.

Me and skye

Our 120-lb “lap dog” is also part of the juggling act!

So I’m trying to forgive myself for being less productive than usual over the past two months.

That’s not to say that my keyboard has sat completely idle. Between overseeing new carpets, windows, and painting, chauffeuring my son to soccer and a few weeks of goalie camp, supervising various Pokémon Go outings, and showing visiting family and friends around our beautiful corner of the world, I somehow managed to string together a few words.

Website copy, blogs, a victim impact statement, and a handful of magazine articles have kept me busy. But they’ve all been written in short bursts, at some extremely odd hours of the day and night.

Eat Drink photo

I did manage to churn out a few stories this summer….including my regular music column for Eat Drink .

On the one hand, I recognize how lucky I am to have the freedom to work when I like. On the other, it can make for some extremely long days.

So I am eagerly anticipating the first day of school, when I hope to sit down at a clean desk, in my freshly-painted home office, and do a full day of uninterrupted work on my speedy new laptop.

I’m signed up for a September conference for women entrepreneurs, I’ll be participating in a sold-out evening of fashion in support of Make-A-Wish, and I have a list of story ideas ready to pitch, as well as a new Spilled Ink website – launching soon.

In the meantime, I’m going to spend as much time as I can savoring the last few weeks of summer. If you need me, I’ll be at the lake, refueling for a busy and productive fall.

Slice of paradise

No words needed….

How was your summer? And how are you getting ready for fall?